Select your product
Describe your pre-owned product(s): manufacturer, model and quantity.
Get a free quote
Our goal is to make your trade-in experience as quick and easy as possible. Receive an instant trade-in quote value for your pre-owned product(s).
Complete your trade
Enter your contact information, review the Terms and Conditions, and then confirm your trade.
Ship us the product
We will email you a pre-paid shipping label/placard and shipping instructions, within one business day of completion of online transaction. Simply package your trade-in product per instructions provided in the links below, attach the label/placard, and ship it to us. Most items are shipped using FedEx.
Packing Guidelines
Shipping Methods
Product received
Once we receive your product, we inspect the condition to make sure it matches the condition you selected.
Send in your proof of purchase
Fax your Confirmation Email and your proof of purchase receipt for your new eligible Ricoh product to 770-925-9064 or mail to:
Ricoh Trade-In Program
1305 Mall of Georgia Blvd
Suite 190
Buford, GA 30519
Purchase must be made 30 days prior to or 30 days post claim submission.
Receive your check
Your redemption check will be issued approximately 45 days after the receipt and inspection of your trade-in product and receipt of your proof of purchase, whichever is later.
